Privacy Policy

Effective Date: December 10, 2025

Welcome to ShopDZ (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website shopdz.in or purchase products from us.

1. Information We Collect

When you visit our site or make a purchase, we collect the following information:

  • Personal Information: Name, shipping address, email address, and phone number. We require this to process and deliver your orders.
  • Payment Information: We do not store your credit card, debit card, or UPI PIN details. All payments are processed securely through trusted third-party gateways (such as Razorpay or UPI).
  • Device Information: We may collect non-personal data such as your IP address, browser type, and time zone to help us improve your shopping experience and detect fraud.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process your orders, arrange for shipping, and provide you with invoices and order confirmations.
  • Communication: To communicate with you via WhatsApp or Email regarding your order status, shipping updates, or customer support queries.
  • Security: To screen orders for potential risk or fraud.
  • Improvement: To optimize our website interface and product offerings based on user behavior.

3. Sharing Your Information

We respect your privacy. We never sell, trade, or rent your personal information to third parties for marketing purposes. We only share your data with trusted service providers necessary to run our business operations:

  • Logistics Partners: (e.g., BlueDart, Delhivery, DTDC) to deliver your package to your doorstep.
  • Payment Processors: To securely handle your financial transactions.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This helps us assist you with warranty claims or future support.

5. Cookies

Our website uses cookies (small data files stored on your device) to keep track of your shopping cart contents and remember your preferences. You can disable cookies in your browser settings, but please note that some features of our store (like the Shopping Cart) may not function correctly without them.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., original manufacturer sites). We are not responsible for the privacy practices or content of these third-party sites.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

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